It has been 15 years since the last review of ISO 9001 Quality Management System, with the new version of the standard launched last year having input from hundreds of experts and thousands of committee participants to bring the standard into the 21st century.
ISO 9001:2015 is a response to the vast changes in technology, business diversity and global commerce, with a major change being that ISO 9001 is now less prescriptive, focusing more on outputs, rather than mandated documentation.
Chair of the ISO subcommittee that revised the standard, Nigel Croft, said that the standard asks if an organisation is providing confidence in the ability to consistently provide conforming products and services.
“ISO 9001:2015 is very much performance-based, with a focus on has to be achieved rather than to achieve it,” Nigel said.
“It recognises the importance of the organisation’s business in terms of the type of products and services it provides, their criticality, and the external and internal factors that affect the way it works.”
There is now a better alignment of structure, content and terminology for all ISO management system standards – making it a more streamlined process for organisations that are addressing the requirements of several standards.
To read more about the updated ISO 9001 standard, please click here.
To start your journey towards certification, please click here.